social media

Measuring Social Media ROI

Tuesday, July 21st, 2009

A few days ago I officially made my ebook debut—a sound byte Twitter tip in a book sponsored by Best Buy and HP (download it here):

Twitter is about connecting with real humans. People before profits. Relationships before ROI.

My point was not that profits or ROI are unimportant, but that Twitter (and social media in general) is a place where you must place primary focus on your customers or prospective students…who happen to be real humans.

The Silent Interview: 3 Simple Ways Social Media Helps Job Seekers and HR

Tuesday, July 7th, 2009

With constant tales of people either (1) getting hired because their online presence is so phenomenal or (2) posting stupid things and getting caught, there’s no doubt that social media is factoring into the hiring process.

But it’s not always simple for HR. Chris Penttilla (@workplacediva) writes on Entrepreneur.com:

Social media sites have become an integral piece of the hiring puzzle; it’s how to leverage these sites most effectively as a recruiting tool that has companies scrambling.

Add corporate confusion to the already blurry professional/personal line in social media, and you’ve got yourself a real HR conundrum.

5 reasons to ignore “5 Twitter Tips” posts

Sunday, June 14th, 2009

I’m sick of all the posts out there telling me how tweet, how not to tweet, how to increase my following, and how I can earn millions of dollars in my sleep with Twitter. I’m especially sick of the “5 Twitter Tips” posts.

Unless links about improving my social media presence are coming from someone I know and trust (e.g. @mashable), I ignore them. Here are five reasons why:

  1. Many Twitter tips are a regurgitation of the same hackneyed advice. Once you’ve read two or three “top five” lists, you’ll notice that everything starts to sound the same.